Any information you provide will be treated in accordance with Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the "EU Data Protection Directive"), and any implementing and/or amending legislation as may be adopted in EU Member States from time to time.
This privacy statement complies with the Safe Harbor framework under the EU Data Protection Directive. In addition, Budderfly self‐certifies compliance with the Safe Harbor framework to the U.S. Department of Commerce.
Information We Collect
There are two inquiry forms on the RP website:
Software Demo Request – http://budderfly.com/demo-request
Contact – http://budderfly.com/support
Both require input of Name, Company, Phone and Email Address.
In addition to these forms, Budderfly may gather data via other forms from prospective clients that will enable us to address their specific needs in a more targeted manner. This data may include industry segment, company size, and current status of their building infrastructure.
The Budderfly SaaS collects company personnel information including name and one or more specific contact methods so that people can be reached in the event a client activates a Budderfly system. This contact information can include physical street addresses, phone/cell/pager numbers, email addresses and IM addresses. It is up to individual client company policy to determine what personal information is to be provided by their employees. The Budderfly SaaS application only stores this information for use by authorized individuals within a given client company and Budderfly in no way uses this information for its own purposes.
When you interact with the Budderfly SaaS we strive to make that experience easy and effective. To this end, we utilize cookies when possible with our application. Cookies are files that web browsers place on a computer's hard drive and are used subsequently by the web application that put them there to know what data was saved in the cookie. Cookies can be set to either expire at the end of your browser session (session cookies) or to remain until some expiration date in the future (persistent cookies).
When you login to the Budderfly SaaS, you have an option to save your Client ID as a cookie. If you choose to do this, our web application server sends a persistent cookie to your browser (in this case, to tell us what Client ID you will be using each time you login). If your web browser is configured so that it will not accept cookies, you will need to enter the Client ID each time you attempt to login.
The Budderfly SaaS application also attempts to maintain your unique user session by means of session cookies. Web applications are inherently stateless – there is no connection that is maintained between the client browser and the server application. Each time a user clicks on a link or a button in our application, data is sent back to our server, processed by our application and a response page is sent back to the user's browser. The way our application knows which user is making which request and where they are in the application is by storing data in variables within the user session on the application server, and a session ID is used to identify the unique session. This session ID is stored in a session cookie if your web browser is configured to accept cookies. If not, the session ID is automatically sent via the URL.
All cookies used by the Budderfly SaaS application are encrypted via Secure Socket Layer (SSL) technology to ensure security as this data is transmitted between the application server and your browser.
Web servers maintain log files that show each request and response processed by the server. These log entries contain data including the URL requested and the IP address of the machine making the request. Both the Budderfly SaaS and the Budderfly website store this log information and we use it for the purposes of analyzing usage and making sure that no requests are being made from suspect locations. None of this data identifies unique individuals and it is only used for internal security purposes.
How We Use Collected Information
Information collected from the Budderfly website is only used to facilitate the dialog between Budderfly and either current or prospective clients. This information is not shared with outside entities unless otherwise required by law.
Budderfly maintains customer information on secure servers located in secure data centers. Both the Budderfly website and the Budderfly SaaS have security measures in place to help protect against the loss, misuse, and alteration of the data under our control. When our website or SaaS is accessed, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that data is safe, secure, and available only to you. Budderfly also implements an advanced security method based on dynamic data and encoded session identifications, and hosts both the website and SaaS in secure server environments that use firewalls and other advanced technology to prevent interference or access from outside intruders. Finally, Budderfly provides unique user names and passwords that must be entered each time a client logs on to the SaaS. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.
Budderfly offers its clients and prospects a means to choose how we may use information provided. If, at any time after registering for information or ordering the SaaS, you change your mind about receiving information from us, send us a request specifying your new choice via the Contact Information at the end of this document.
Accessing and Changing Your Information
You can review the personal information you provided us and make any desired changes to such information, at any time by logging in to your account on the Budderfly SaaS or by contacting us directly via the Contact Information at the end of this document.
Conditions of Use
For suspected violations please include a description of the violation, date in which the suspected violation occurred and your contact information. Budderfly takes any report of Privacy violation very seriously and will investigate each report to the fullest extent possible.